Wednesday, December 23, 2009

Before you go with that Quote:

USA

USA

A significant percentage of Auto Transporters Online business comes from customers who previously contracted with other companies/brokers, were guaranteed a short pickup window, were charged a deposit upfront, and still didn’t get their car shipped. The stories are endless. “They charged my credit card and disappeared”, or “they keep promising that they are going to pick the car up but nothing happens” or we can’t get them to respond to our calls.”

The vast majority of incidents revolve around the old bait-and-switch. You know, sweet talk, provide a low quote, and then they secretly tack on hidden costs and have you wait until “2012” to get your car. Yes, some do get their money back, but many don’t. Sometimes I hear myself sounding like a parrot, repeating the same tips (over the phone to customers) of what to look for when receiving a phone quote or one online.

So, in the interest of saving you headache, misery, time, and money, I submit for your consideration the top 7 things to look for and demand when receiving a car shipping quote.

  • Is it a basic quote that includes everything? Fuel costs, insurance, etc? Or does it lack the proper information, therefore designed to hook you then add extras. Many times the extras become payable at the delivery point. Be alert!
  • Does the price look too good to be true (e.g. very low)? If so, it probably will never be dispatched for pickup
  • Know this. Brokers list your car for pick up on trucker boards. Truckers pick the best paying deals. Does you price feel low to other quotes? Trust us – no reputable trucker will transport a vehicle for a cheap payment.
  • If you are required to pay a deposit upfront? Run, bad idea, don’t do it.
  • If you do/did pay a deposit and paid upfront, is your deposit refundable if they can’t get the vehicle shipped in the quoted time window?
  • Before seeking a quote, determine this. Do you want a quote (really, anyone can give one), or do you want to have your vehicle shipped in a timely affordable manner? Anyone can give you a quote – many can’t deliver!
  • Does the quote provide you shipping options? Like expedited, enclosed, express, or economy? Having options greatly allows you to compare price to packages to suit your shipping time frame.

If you at least keep the above in mind, chances are you will sniff out the good shippers from the bad. So until next time, keep smiling, drive carefully, and make it home safe.

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